This Privacy and Cookie Policy explains how we collect, use, store, and protect your personal data.
1. Information We Collect
We collect the following personal data through forms voluntarily submitted by users on our website:
• Full name
• Email address
• Phone number
• Nationality
Sensitive data:
Only in specific cases - such as when applying for a Portuguese Tax Identification Number (NIF) - we may request scanned copies of documents, including:
• Passport
• Proof of residence
• ID card copy
These documents are collected solely for the provision of requested services.
2. Purpose of Data Collection
The data collected is used for the following purposes:
• Customer support and assistance
• Execution of requested services (e.g., obtaining a NIF)
• Communication and promotional marketing
• User behavior analysis to improve services
3. Data Sharing
E-Golden does not sell, rent, or share users’ personal data with third parties, except when required by law or with the user's express consent.
4. Data Storage
Your data is stored securely and retained indefinitely, or until you request its deletion. If you wish to access, correct, or delete your data, please contact us at: info@e-golden.pt.
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, personalize content, and analyze website traffic. The types of cookies we use include:
• Essential cookies: necessary for the basic functioning of the site
• Marketing cookies: used for advertising targeting
• Analytics cookies: for statistical data collection (Google Analytics 4)
• Tracking cookies: such as Facebook Pixel
By continuing to browse our website, you agree to the use of these cookies. You can manage your cookie preferences through your browser settings.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
7. Your Rights
You have the right to:
• Request access to your personal data
• Correct or update your data
• Request data deletion
• Withdraw your consent at any time
To exercise your rights, please contact: info@e-golden.pt.
8. International Data Transfers
We serve users from various countries, including the European Union, Brazil, and the United States. Therefore, data may be processed outside the user's country of origin, in accordance with GDPR and LGPD, as applicable.
9. Changes to This Policy
We reserve the right to update this Privacy and Cookie Policy at any time. We recommend reviewing it periodically to stay informed.
Last updated: March, 2025.